Nurses’ influences on patient care through informal power. What other healthcare leadership roles utilize informal power to influence the level and quality of services provided? How do they use informal power and what are their outcomes?
As a support worker, you need to understand the rights of people you support and work in a way that supports their rights and keeps them or their advocate informed. Needs and rights can fall into four broad categories. What are the categories? Empowerment refers to a state that people arrive at, which sees them take control of their own lives. What does empowerment mean in practice? How does ‘reablement’ lead to better outcomes for people using aged care services? How can you ensure a person’s rights are being upheld?
Tia is Maori, and has been the victim of domestic violence. She has contacted a women’s shelter and is seeking assistance for herself and her three young children. Tia has experienced severe psychological and physical abuse over the last eight years, so has severe post-traumatic stress symptoms, such as sleeplessness, nervousness and vigilance, and she constantly relives traumatic experiences. Aria and Sam are providing support and care to Tia and her children, which includes meeting Tia’s basic needs, providing counselling and referring her for medical assistance, and arranging legal support. Tia’s partner is also Maori, and Tia says his family […]
Coding quality is your responsibility as coding supervisor. Lately you have been doing a lot of coding audits and have recognized some patterns in the coding errors that you have identified. You have found 3 problem areas where coders are consistently miscoding: skin coronary artery bypass grafts (CABGs), respiratory failure, and heart catheterizations. 1. What can you do to improve coding quality? 2. What role can the encoder play in coding quality?