A 54-year-old uninsured and unemployed female arrives at the emergency department (ED) of a small private hospital complaining of chest pain and nausea. The triage nurse calls the on-call physician, who instructs the nurse to send the patient to the county hospital several blocks away. The nurse assesses the patient and contacts her supervisor who instructs her to contact the medical chief of staff to inform him that the patient is in need of emergency treatment. Discuss whether the nurse’s action was appropriate or inappropriate.
Reducing waste in healthcare processes and operations will eventually minimize the associated cost by eliminating unnecessary steps, etc. Medical overuse is one of the issues that lead to high healthcare costs. Over the years, medical overuse has been addressed by many researchers. Explain how to achieve ‘lean healthcare’ and review/state the unnecessary services and their associated costs.
You have just been appointed to the post of Surgeon General of the United States. The President wants you to develop an advertising campaign called, “A healthy America by the year 2020” that encourages Americans to lead a healthier lifestyle. What types of behaviors would you try to influence? Why? Feel free to conduct an online search on the topic to collect materials for your answer. Provide those citations in your answer and articulate your argument with facts rather than emotion.
In what ways has the health care industry responded to society’s concerns about the quality and safety of health care? Discuss the approaches taken by each sector of the industry including: hospitals, physicians, private payors, nurses, and government sponsored health plans.
Describe a conflict in a clinical setting that you have been involved in, including the effect it had on patient care and/or staff members. What strategies do you believe worked best in resolving this conflict? Are there different strategies, you might use in the future in a similar situation?